TERMS AND CONDITIONS

OWNERSHIP OF THE WEBSITE

SABATER HNOS. FÁBRICA DE JABONES is the commercial name of Eliana Sabater Jarast. These terms and conditions regulate the access and use of the website www.sabaterhnos.com (hereinafter, the Website) owned by Eliana Sabater Jarast with ID: 54001934G and registered office at Pl. Sant Felip Neri 1, local (08002 ) Barcelona, ​​as well as the services and products offered by Sabater Hnos. Fábrica de jabones on its Website.

Any communication with Eliana Sabater Jarast may be directed to the registered office, or to the email address info@sabaterhnos.com

For inquiries related to orders and changes or returns, you can send an email to the address info@sabaterhnos.com

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These are the Terms and Conditions that regulate the contractual relationship for the acquisition of products that Sabater Hnos. Fábrica de Jabones offers on its Website.

The Terms and Conditions of sale described below exclusively govern the contractual relations between every user of the Sabater Hnos. Fábrica de jabones Website (hereinafter referred to as "Client") and the seller, which is the brand Sabater Hnos. Fábrica de jabones (hereinafter called "SABATER HNOS." or also as "We").

1. OBJECT

The purpose of these Terms and Conditions of purchase is the supply by SABATER HNOS. of the products offered on its Website, in exchange for an economic benefit.

2. ENTRY INTO FORCE

These Terms and Conditions, together with your order confirmation, constitute the contract between SABATER HNOS. and the Client for the supply of products. No other Terms and Conditions will apply.

It will be understood that the Client agrees with the general conditions provided in this text from the moment he accepts that he has read and agrees with these Terms and Conditions.

3. PLACE AN ORDER

In order to place an order, the Client must be of legal age.

The Client must carry out the entire purchase process and make the payment with any of the systems that the Website provides.

By placing an order, the Client is making us an offer to purchase the products he has selected in accordance with these Terms and Conditions.

When the Client places an order, we will notify him by issuing an order confirmation. We will send a confirmation and order number to the email provided by the Client in the personal data form. If we cannot accept the order, we will contact the Client to inform him.

Although we will make every effort to supply the Client with the products listed in the order confirmation, there may be times when it would be impossible for us to supply such products due, for example, to an out of stock.

4. PRODUCTS SUPPLY

We will supply you with the products indicated in the confirmation of your order, in accordance with these Terms and Conditions.

5. INFORMATION ABOUT THE PRODUCTS

We pay great attention to the information regarding the essential characteristics of the products through technical descriptions and photographs illustrating the products. All this is done within the limits of the technique and respecting the best market standards.

6. PRICES

The price of each product will be clearly determined on the Website. The price and conditions of the products offered may vary, but in any case, the price and conditions that existed when placing the order will always govern for the Client.

We reserve the right to charge for the order from the moment it is received.

The sale prices indicated on our Website are shown as follows:

If the customer lives in the European Union, all prices include VAT, but we deduct this amount from the total if the shipment is made to areas exempt from VAT.

The shipping service costs are not indicated in the price of the products. Shipping service costs are the on the account of the Client and will be added to the total amount of the selected products. You will be informed of these expenses before confirming the order and finalizing the contracting process.

We reserve the right to change our prices at any time. However, we undertake to apply the rates in force indicated on the portal at the time of placing the order by the Client.

7. AVAILABILITY

It should be noted that orders will be shipped within the available stock limits. If one of the items ordered is not in stock, we undertake to contact the Client as soon as possible (from the date on which the order was placed) to inform him of the period within which we can send their product (s). In case you are not interested in waiting, you can request a refund of the amounts you have paid for the item (s).

If any of the products in your order, once invoiced, are not available, we promise to send the Client the available products and we will proceed to refund the unavailable product.

8. PRODUCTS PAYMENT

SABATER HNOS. makes the following payment methods available to the Client: Visa, Visa Electron, MasterCard, Maestro, and Paypal.

In the case that the purchase has been made by a final consumer or a company, the corresponding invoice will be issued. Both will contain the information corresponding to the Value Added Tax if applicable and the shipping costs.

9. PRODUCTS DELIVERY

We will send the Client the products to the delivery address that appears in the personal data form.

On the Website, specifically in the shopping cart, the amount of the shipping costs is indicated before the purchase is made.

We will deliver the product once it has been verified that the effective payment has been executed correctly.

We understand hours and days like hours and working days, thus excluding Saturdays, Sundays, and holidays. If for any reason attributable to SABATER HNOS. this deadline is exceeded, we will notify the Client of the incident and propose alternative solutions.

The Client commits that he or another designated person will be at the indicated address to receive the package. In case of not being at the first delivery attempt, the carrier will insist a second time and will try to contact the Client to make the delivery. If the order still cannot be delivered, it will be returned to us, with the subsequent return to the Client of the payment made less the shipping costs or return of the merchandise that will be borne by the Client.

10. PRODUCTS WARRANTY

All the products offered by SABATER HNOS. are guaranteed. We promise to replace a new one or make the corresponding payment if any of th products suffers from a defect within a period of 14 days from delivery. In this case, all the costs of returning the product and shipping the new product are borne by SABATER HNOS.

11. THE RIGHT TO RETURN AND EXCHANGE THE PRODUCTS

SABATER HNOS. offers a flexible return policy. Therefore, despite the fact that the products purchased by the Client are received in perfect condition, if the Client is not satisfied with any of them, the Client can change or return them. In the case that the products are returned, the Client will receive a refund of the products within a period of 14 business days from the receipt of the returned products by SABATER HNOS. In the case that the Client wants to change a product for other one, must pay the difference if the price of the returned product is lower than the new one. If, on the other hand, the returned product is of a higher amount than the new one, SABATER HNOS will refund the difference within a period of the following 14 days. In any case, the Client will be responsible for the return shipping costs.

In addition, for the return to be accepted by SABATER HNOS. :

Products must be returned within 14 business days from the date of receipt of the order by the Client.

Products must be returned in their original box / packaging. In the case that the product is wrapped in paper, this paper cannot have been opened.

The products cannot have been used.

NOTE: Please do not put tape or stickers directly on the box / packaging and wrap the item first. These will not be accepted.

12. CUSTOMER SERVICE

If you want to contact our Customer Service, write to us to info@sabaterhnos.com

13. SABATER HNOS. AND CLIENT OBLIGATIONS

SABATER HNOS. undertakes to make available to the Client all the necessary information regarding the products it offers as well as the orders.

SABATER HNOS. It is not responsible for the non-execution of these conditions in the case of force majeure or an unforeseeable event, either by the Client or by a person outside the contract.

The Client undertakes to fill in the order forms and their fields according to the instructions indicated. SABATER HNOS. will protect the data in accordance with the law. The Customer also agrees to pay the price of the product, with the corresponding taxes and shipping costs.

We remind you that it is advisable to keep a copy of the data contained in the products purchased. SABATER HNOS. It is not responsible for any loss of data, files or for any damage resulting from a failure to backup by the Client of the data contained in the products purchased.

SABATER HNOS. It is not responsible for the consequences that may result from an inappropriate use of the products sold on its Website.

14. COMMENTS

All opinions written by the Clients are controlled by the marketing team. If the opinions received violate the law, ethics or morals (abusive advertising, defamation, insults, comments out of context ...), SABATER HNOS. reserves the right to reject or modify such opinions.

15. PERSONAL DATA PROTECTION

The personal data that the Client must provide us is essential for sending orders and drafting invoices. The absence of these data will lead to the automatic cancellation of orders. By registering on the page, the Client undertakes to provide us with valid personal data, data that allow the provision of the service by SABATER HNOS. and the correct identification of the registered Client, as well as the sending of information and advertising of the different products and offers that SABATER HNOS. may have on its Website.

16. INTELLECTUAL PROPERTY

All the content of the SABATER HNOS. Website (illustrations, texts, names, images, videos) is the property of SABATER HNOS. Any partial or total reproduction of the content by any procedure and on any medium is subject to prior and express authorization from SABATER HNOS.

17. APPLICABLE LAW AND JURISDICTION

This contract will be interpreted and governed by current Spanish and European legislation.

These Terms and Conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's address.

18. MODIFICATION OF THE TERMS AND CONDITIONS

SABATER HNOS. Reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the Terms and Conditions of Use. Clients will always have these Terms and Conditions in a visible place, freely accessible for any queries they want to make. Clients should carefully read these Terms and Conditions of Use each time they access the website. In any case, the acceptance of the Terms and Conditions of Use will be a prior and indispensable step to the contracting of any service available through the Website.